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SpeeDEV Technologies Pvt. Ltd Recruits Trainee Support Engineers
SpeeDEV Technologies Pvt. Ltd. ( www.kovair.com )
SpeeDEV Technologies Pvt Ltd. is a subsidiary of Kovair Software, Inc. USA. Kovair is innovation leader in Application Lifecycle Management (ALM) Solutions supporting global distributed software development and management of offshore outsourcing.
Recruitment for Trainee Support Engineers
Job Description :
- Responsible for providing Product Support to all customer requests
- Communicating with Customers on Phone / Email
- Maintaining Support Knowledge Base
- Excellent English communication skills both verbal & written
- Working in rotational day &night shift
Desired Profile :
- Knowledge of managing / conducting product support interactions.
- Ability to effectively communicate with Customers, Support, Engineering and Testing teams
- Maintain regular contact with customers regarding quality of support and area of concern.
Location : Kolkata
Experience : 0-1 Years
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